FAQ 2017-02-07T17:08:46+00:00

We know that our customers value their time. This is why, we have prepared answers to the most frequently  questions asked by them.

General information

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Cab4u provides services connected with individual and group transport in Cracow (Kraków) and Breslau (Wrocław). We transfer our customers from and to airports and hotels. Furthermore, we offer toruist trips to interesting places in Southern Poland.

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All our drivers and chauffeurs are authorized to drive vehicles in Poland and Europe.

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All our drivers and chauffeurs speak fluent English.

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Out of concern for the comfort of all our passengers, smoking is not allowed in our vehicles.

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Customers can pay for her/his service directly to a chauffeur: by cash, a credit card.

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Our Customer Service Centre is open 24 hours a day. You can call us at (48) 533-604-704, or send an e-mail to biuro@cab4u.pl

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Our Customer Service Centre is open 24 hours a day. You can call us at (48) 533-604-704, or send an e-mail to biuro@cab4u.pl

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Our fleet consists of Mercedes vehicles.  Our clients can choose from the following models: C-Class, E-Class, Vito, Viano and Sprinter. We use luxury coaches produced by Volvo and Setra.

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Prices in our website are fixed and non-negotiable.  In case of individually configured services, its price can be negotiated.

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Cab4u’s fleet is owned by a single individual.  Thus, we are able to systematically monitor the quality of provided services, as well as, keep our vehicles in good condition, both technical and aesthetic.  Our drivers and chauffeurs speak fluent English. They look smart and are well mannered.  We see to it  that your transport is safe and comfortable. We respect our clients, so we prioritize punctuality.

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In case of transfers of up to 8 people, the price is for a vehicle. In case of trips, the cost is given on a pricelist in our website.

Questions regarding one-day trips

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Booking a guide by us is free. However, you will need to pay for hiring a guide.

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A price includes a cost of transfer, driver idle time fee, highway fees, parking fees.

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Estimated time of sightseeing for each trip is available in  our website, under the bookmark: “Trips”

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A driver will be waiting for you at a car park.

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No. In case of individual trips you do not have to share a car with other passengers.

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Yes. You driver will help you buy tickets and he will show you where  a given sightseeing tour begins.

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Yes. In every destination we have in our offer a  guide fluent in English who you can hire.

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The cost of a trip is fixed and includes all expenses, except admission fees and tourist guide fees.

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Yes. There is a one-hour meal break during a one-day trip.

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In case of one-day trips,  meal breaks are free of charge.

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Yes, it is. Our trips are one-day trips (journey and sightseeing).  A programme of a given trip  is arranged in a way  that You can visit as many attractions as possible.

Questions regarding transfers

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Cab4u company provides transport to any location in Breslau (Wrocław) and Cracow (Kraków).

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If you have a large amount of luggage  (orit has atypical shape) we ask you to tick an appropriate option in the booking form. Alternatively you can inform our Customer Service Centre at phone number: (48) 533-604-704.

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No. A payment for a given transfer is fixed, regardless of possible traffic difficulties.

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We will issue a VAT invoice or receipt for all services provided by us.

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Please contact our Customer Service Centre at phone number: (48) 533 – 604 – 704.

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When your order has not been confirmed, we would ask you to call our Customer Service Centre at: (48) 533 – 604 – 704.

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We advise you to book your service at least 24 hours in advance. On the other hand, in Breslau (Wrocław) and Cracow (Kraków) your order will may be fulfilled within 15 minutes.

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Yes. Cab4u has a fleet of vehicles like VANs, minibuses, and coaches. We are able to service larger groups (a few dozen) of passengers.  If you want to book  transport for a larger group, you need to contact our Customer Service Centre at phone number: (48) 533 – 604 – 704.

Answer:

Cab4u  provides individual transport services mainly from and to Cracow (Kraków) Balice airport and Breslau (Wrocław) Starachowice airport. Nevertheless, you can contact our Customer Service Centre at phone number: (48 ) 533-604-704 and place an order for a transfer from any European and Polish airport.

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You can change your order but no later than 2 hours before it is to be fulfilled.

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You can cancel our services but not later than 24 hours in advance.

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Your driver will be waiting for you at an airport lounge. In order to make it easy for You to spot him/her, the driver  will  wear the logo of Cab4u and  hold a plate with your name written in it.

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Our dispatcher monitors arriving flights. Thus, we are able to transfer our customers on time.

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In emergency situations we  will spare no effort to help you. We ask you to immediately contact our dispatcher by phone:  48 533 604 704, or by e-mail: biuro@cab4u.pl

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A driver will be waiting for you in a hotel lobby. In order to make it easy for You to spot him/her, the driver  will  wear the logo of Cab4u and  hold a plate with your name written in it.

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Your driver will be waiting for you at the platform that your train stops. In order to make it easy for You to spot him/her, the driver  will  wear the logo of Cab4u and  hold a plate with your name written in it.

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Your driver will be waiting for you at the platform that your train stops. In order to make it easy for You to spot him/her, the driver  will  wear the logo of Cab4u and  hold a plate with your name written in it.

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In order to arrange a suitable location, You need to call our dispatcher at:  (48)533 -604 -704

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Yes.  A cost of delivery will depend on a distance we will have to cover to return your luggage to You.

Customer Service: (48) 533 604 704

Cab4U provides services connected with individual road transport for discriminating customers. What is more, we are not pricey. We are at your disposal twenty-four hours a day, and seven days a week. We are flexible and able to adjust our services to Your individual needs. Our vehicles are kept in excellent technical condition. Our professionally trained chauffeurs spare no effort to make Your journey safe and pleasurable.