We care about your privacy and want you to feel comfortable using our services. Therefore, below we present the most important information about the processing of your personal data and the cookies used by our Website. This information has been prepared in accordance with the GDPR.
CAB4U LIMITED LIABILITY COMPANY, LIMITED PARTNERSHIP, ul. Lipowa 1C, 55-010 Biestrzyków, Lower Silesian Voivodeship, KRS: 0000659583, NIP: 8961558115, REGON: 366379970.
Contact for personal data matters: email biuro@cab4u.pl.
You have the right to request: access to your data (Article 15 of the GDPR), rectification (Article 16), erasure (Article 17), restriction of processing (Article 18), data portability (Article 20), and the right to object (Article 21), including to direct marketing.
You can object to cookies in your browser settings. You have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO).
Below you will find detailed information on the processing of your data, depending on the activities performed.
| For what purpose? | |
|---|---|
| Processing reservations and providing transportation services (payment processing, confirmations, operational contact) | |
| On what basis? | |
| Service contract (Article 6, paragraph 1, letter b of the GDPR) | Legal obligations (accounting, security) (Article 6, paragraph 1, letter c of the GDPR) |
| How long? | |
| Duration of the contract | Until the expiry of legal obligations |
| Additionally, until the expiry of the limitation period for claims (yours or ours) | |
| What if you do not provide your data? | |
| We will not process your reservation | |
| For what purpose? |
|---|
| Ongoing monitoring of vehicle location and route, ensuring passenger and driver safety, optimizing logistics (travel time, route selection), handling incidents/quality reports |
| On what basis? |
| Our legitimate interest (Article 6, paragraph 1, letter f of the GDPR) – security and organization of services; to the extent necessary to provide the service, also Article 6, paragraph 1, letter b of the GDPR |
| How long? |
| For the period necessary to achieve the purpose and handle any reports, but no longer than necessary due to the statute of limitations on claims or legal obligations |
| What if you do not provide your data? |
| This may prevent the transport service from being provided in accordance with safety standards |
| For what purpose? |
|---|
| Account management (booking history, invoices) |
| On what basis? |
| Service contract (Article 6, paragraph 1, letter b, GDPR) |
| How long? |
| Contract duration + claims period |
| What if you don't provide your data? |
| Inability to create an account |
| For what purpose? | |
|---|---|
| Handling your inquiry or notification | |
| On what basis? | |
| Contract or activities leading to its conclusion (Article 6 paragraph 1 letter b) | Legitimate interest – communication (Article 6 paragraph 1 letter f) |
| How long? | |
| Duration of the contract or the period for pursuing claims* | Until the period for pursuing claims or upholding an objection* |
| *depending on the circumstances | |
| For what purpose? |
|---|
| Analysis of how the Website is used to improve its functionality |
| On what basis? |
| Legitimate interest (Article 6, paragraph 1, letter f) |
| How long? |
| Until cookies expire or are deleted |
We conduct analytical activities to improve the intuitiveness of the Website. We consider factors such as time spent on the page and the elements you click on. If you subscribe to a newsletter or consent to marketing, we may analyze the effectiveness of our emails (e.g., the impact on the number of reservations).
We use organizational and technical measures in accordance with the law, including connection encryption (SSL/TLS). We limit access to data to authorized individuals.
Our Website uses cookies. They are stored in your device's memory and do not change its settings.
We use them for the following purposes: session memory, statistical purposes, marketing purposes, and to provide Website features.
How to manage cookies: check your browser's help (F1) or support pages:
Chrome,
Opera,
Safari,
Firefox,
Edge.
We process cookies for no longer than 90 days from your last visit. You can delete or block them in your browser settings at any time.
We use the services of external entities to support our operations. They process data only upon our documented instructions.
Data recipients:
| OPERATION | DATA RECIPIENTS | TRANSFER OUTSIDE THE EU |
|---|---|---|
| Any activity related to the Service | Individuals collaborating under civil law contracts | Does not take place |
| Hosting/IT and service software provider | [If applicable, indicate transfer mechanisms] | |
| Standard office software provider (email) | [If applicable] | |
| Law firm | Does not take place | |
| Reservation / service provision | Payment provider | [If applicable] |
| Drivers and transport partners carrying out journeys | Does not take place | |
| Telematics/GPS system provider (route monitoring) | [If applicable] | |
| Accounting software provider | Does not take place | |
| Accounting office | Does not take place | |
| Communication providers (SMS/e-mail) | [If applicable] | |
| Contact (inquiries) | Postal/office provider | [If applicable] |
Additionally: data may be made available to competent public authorities when required by law.