frequently asked questions
FAQ
General information
Cab4u provides services connected with individual and group transport in Cracow (Kraków) and Breslau (Wrocław). We transfer our customers from and to airports and hotels. Furthermore, we offer toruist trips to interesting places in Southern Poland.
All our drivers and chauffeurs are authorized to drive vehicles in Poland and Europe.
All our drivers and chauffeurs speak fluent English.
Out of concern for the comfort of all our passengers, smoking is not allowed in our vehicles.
Customers can pay for her/his service directly to a chauffeur: by cash, a credit card.
Our Customer Service Centre is open 24 hours a day. You can call us at (48) 533-604-704, or send an e-mail to biuro@cab4u.pl
Our Customer Service Centre is open 24 hours a day. You can call us at (48) 533-604-704, or send an e-mail to biuro@cab4u.pl
Our fleet consists of Mercedes vehicles. Our clients can choose from the following models: C-Class, E-Class, Vito, Viano and Sprinter. We use luxury coaches produced by Volvo and Setra.
Prices in our website are fixed and non-negotiable. In case of individually configured services, its price can be negotiated.
Cab4u’s fleet is owned by a single individual. Thus, we are able to systematically monitor the quality of provided services, as well as, keep our vehicles in good condition, both technical and aesthetic. Our drivers and chauffeurs speak fluent English. They look smart and are well mannered. We see to it that your transport is safe and comfortable. We respect our clients, so we prioritize punctuality.
Firma Cab4U zajmuje się przewozem osób na terenie Krakowa oraz Wrocławia. Na ofertę firmy składają się transfery na/z lotniska, z/do hoteli, wycieczki krajoznawcze oraz wynajem samochodów z kierowcą.
Questions regarding one-day trips
Booking a guide by us is free. However, you will need to pay for hiring a guide.
A price includes a cost of transfer, driver idle time fee, highway fees, parking fees.
Estimated time of sightseeing for each trip is available in our website, under the bookmark: “Trips”
A driver will be waiting for you at a car park.
No. In case of individual trips you do not have to share a car with other passengers.
Yes. You driver will help you buy tickets and he will show you where a given sightseeing tour begins.
Yes. In every destination we have in our offer a guide fluent in English who you can hire.
The cost of a trip is fixed and includes all expenses, except admission fees and tourist guide fees.
Yes. There is a one-hour meal break during a one-day trip.
In case of one-day trips, meal breaks are free of charge.
Questions regarding transfers
Cab4u company provides transport to any location in Breslau (Wrocław) and Cracow (Kraków).
If you have a large amount of luggage (orit has atypical shape) we ask you to tick an appropriate option in the booking form. Alternatively you can inform our Customer Service Centre at phone number: (48) 533-604-704.
No. A payment for a given transfer is fixed, regardless of possible traffic difficulties.
We will issue a VAT invoice or receipt for all services provided by us.
Please contact our Customer Service Centre at phone number: (48) 533 – 604 – 704.
When your order has not been confirmed, we would ask you to call our Customer Service Centre at: (48) 533 – 604 – 704.
We advise you to book your service at least 24 hours in advance. On the other hand, in Breslau (Wrocław) and Cracow (Kraków) your order will may be fulfilled within 15 minutes.
Yes. Cab4u has a fleet of vehicles like VANs, minibuses, and coaches. We are able to service larger groups (a few dozen) of passengers. If you want to book transport for a larger group, you need to contact our Customer Service Centre at phone number: (48) 533 – 604 – 704.
Cab4u provides individual transport services mainly from and to Cracow (Kraków) Balice airport and Breslau (Wrocław) Starachowice airport. Nevertheless, you can contact our Customer Service Centre at phone number: (48 ) 533-604-704 and place an order for a transfer from any European and Polish airport.
You can change your order but no later than 2 hours before it is to be fulfilled.
You can cancel our services but not later than 24 hours in advance.
Your driver will be waiting for you at an airport lounge. In order to make it easy for You to spot him/her, the driver will wear the logo of Cab4u and hold a plate with your name written in it.
Our dispatcher monitors arriving flights. Thus, we are able to transfer our customers on time.
In emergency situations we will spare no effort to help you. We ask you to immediately contact our dispatcher by phone: 48 533 604 704, or by e-mail: biuro@cab4u.pl
A driver will be waiting for you in a hotel lobby. In order to make it easy for You to spot him/her, the driver will wear the logo of Cab4u and hold a plate with your name written in it.
Your driver will be waiting for you at the platform that your train stops. In order to make it easy for You to spot him/her, the driver will wear the logo of Cab4u and hold a plate with your name written in it.
Your driver will be waiting for you at the platform that your train stops. In order to make it easy for You to spot him/her, the driver will wear the logo of Cab4u and hold a plate with your name written in it.
In order to arrange a suitable location, You need to call our dispatcher at: (48)533 -604 -704
Yes. A cost of delivery will depend on a distance we will have to cover to return your luggage to You.
Cab4u,
52-200 Wysoka,
ul. Malownicza 2B/1
Wroclaw/Poland